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FAQs

  • How long will my Balloon Girl Co creation last?
    Whilst each creation is made unique with love, each balloon requirement is different, and balloons are heavily affected by their environment. Please see the list below of what to expect (keep in mind balloons have a lot of variables). Balloon Garlands - We use high quality and latex balloons. If kept indoors, garlands can last for 4-6 weeks. Garlands can be hung outdoors however they will oxidise and affect the quality of the balloons and colour. Balloon Bouquets - All bouquets are filled with air and are designed to last a couple weeks if kept indoors in room temperature. We have had reports of bouquets lasting over 2 months in the right conditions! Helium Balloons - While we use high float in all the balloons which give them a 2-3-day lifespan, these unfortunately do not last as long. Best kept indoors if planning a surprise for someone special in the morning. They are not designed for outdoor temperatures. Confetti Balloons - These are all handmade and come with high float. Due to the weight of the confetti they have a shorter lifespan, anywhere from 1-3 days. We do not recommend confetti balloons on a hot day as they will go cloudy. ​ Personalised Balloons - Vinyl decals will naturally start to lift after 12 hours on latex balloons. Decals on foil balloons, deco bubbles and orbs will last longer.
  • Can balloons be set up outside?
    This is entirely up to the client. Balloons will always have a shorter lifespan when set up outside. We take no responsibility for the damage caused by the temperature or wind conditions. Heat is extremely bad for balloons cause them to oxidise and in some cases pop.
  • Does Balloon Girl Co have a shop front?
    We hope to one day! In the time being, orders can be placed online and picked up if you live local to Boronia. Simply let us know if you would like to pick up your order and we will arrange that for you.
  • How do I place an order and pay?
    Please fill in the contact form and get in touch. We will work with you on exactly what you’re after and send you an invoice. Garland bookings require a $100 deposit to secure the date. FInal payment is due 7 days prior, no cash payments are accepted on the day. Balloon Bouquets and Helium Balloons require payment upfront in full at the time of booking..
  • What payment methods do you accept?
    We accept Visa, Mastercard, PayPal and Bank Transfer.
  • What is your cancellation policy?
    We order all balloons in per job and do not hold all stock on hand being a small business. We take a $100 booking fee which is non-refundable as stock is purchased straight away.

Build your

dream event package...

Seen everything you need to bring your vision to life?

Simple submit our Request for Quote form with all your required items listed and we'll get you a formal quote (including delivery fees) within 1 business day. 

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